Privacy Policy

Heritage Soccer Kits ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at heritagesoccerkits.com or make a purchase from us. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our site.

Information you provide directly:

• Name, email address, mailing address, and phone number when you place an order or create an account
• Payment information (processed securely by our payment processor — we do not store full card numbers)
• Messages or inquiries you send to us via email at hello@heritagesoccerkits.com
• Product reviews or other user-generated content you submit
• Information provided when you sign up for our email newsletter or promotional communications

Information collected automatically:

• IP address, browser type, operating system, and device type
• Pages visited, time spent on pages, links clicked, and referring URLs
• Cookies and similar tracking technologies (see Section 6 below)
• General geographic location based on IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: To process, ship, and confirm your purchases, including sending order confirmations and tracking updates
• Customer service: To respond to your questions, resolve disputes, and provide support related to returns and exchanges within our 30-day return window
• Account management: To create and maintain your customer account if you choose to register
• Marketing communications: To send you promotional emails, new product announcements, and special offers — only if you have opted in. You may unsubscribe at any time
• Site improvement: To analyze usage patterns, troubleshoot issues, and improve the performance and content of our website
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service providers: We work with trusted third-party vendors who assist in operating our website, processing payments, fulfilling orders, sending emails, and analyzing site data. These parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf
• Shipping carriers: Your name and shipping address are shared with our shipping partners (such as USPS, UPS, or FedEx) as required to deliver your order within the USA
• Payment processors: Payment details are transmitted securely to our payment processor and are subject to their privacy policies
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, safety, or property of Heritage Soccer Kits, our customers, or others
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our site before your information becomes subject to a different privacy policy

4. Shipping, Orders & Tax Information

Heritage Soccer Kits ships exclusively within the United States. We offer free shipping on all orders — there is no minimum purchase required. We do not currently collect sales tax on orders. No personally identifiable tax information is stored beyond what is necessary to complete your transaction.

Order-related communications (confirmations, shipping notifications, and return updates) are sent to the email address you provide at checkout. These transactional messages are necessary to fulfill your order and are not subject to marketing opt-out preferences.

5. Returns & Account Data

Heritage Soccer Kits accepts returns within 30 days of the delivery date. To process a return or exchange, we may ask you to confirm your order details including your name, order number, and the email address used at checkout. This information is used solely to verify your purchase and process your return.

If you wish to delete your account or have your order history removed from our records after any applicable return windows have closed, please contact us at hello@heritagesoccerkits.com and we will action your request within a reasonable timeframe.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device that help us remember your preferences and understand how visitors use our site.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function, including maintaining your shopping cart session
• Analytics cookies: Help us understand traffic patterns and improve site performance (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including your ability to add items to your cart or complete checkout. Most browsers also allow you to opt out of third-party analytics tracking.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers, and all payment processing is handled by PCI-DSS compliant payment processors.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials you use on our site.

8. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain legal obligations
• Opt-out of marketing: Unsubscribe from promotional emails at any time using the unsubscribe link in any email, or by contacting us directly
• Data portability: Request a portable copy of your data in a machine-readable format where technically feasible
• Restriction: Request that we restrict the processing of your data in certain circumstances

To exercise any of these rights, please contact us at hello@heritagesoccerkits.com. We will respond to verified requests within 30 days.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@heritagesoccerkits.com and we will promptly delete such information from our records.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or other external services that are not operated by Heritage Soccer Kits. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of those sites.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. Heritage Soccer Kits does not sell personal information. To exercise your California privacy rights, please contact us at hello@heritagesoccerkits.com.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of our website after any changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us:

This Privacy Policy was last reviewed and updated in March 2025. It applies to all users of heritagesoccerkits.com and supersedes any prior versions.